We value our customers and would like to keep you happy, but do to the nature of our business and limited quantities there are: 

ABSOLUTELY NO REFUNDS, OR EXCHANGES ALL SALES ARE FINAL

**NO EXCEPTIONS**

We are a boutique which means our item quantity is limited. You may order the wrong size and need to exchange the size and the item may be sold out. So, PLEASE make sure to order the size you wear. (When in doubt go a size larger) If you have any questions feel free to contact us. We do not restock items unless they are a high demand.

If you receive an item that is damaged, defective, or is not the item you ordered, it must be reported to us within 2 days of delivery by emailing us at jazzibeljewels@gmail.com. Exchange of a damaged item will only be allowed for the exact item in the same size. Buyer assumes all shipping fees for returned items. Email requesting an exchange because of damages must be received within 48 hours after package has been delivered to customer. After 48 hours no exchange will be allowed, Sorry. Returns must reach us within 7 business days after exchange has been authorized and you must have a RMN. If merchandise reaches us after 7 business days original package will be returned back to customer without exchange. If duplicated item is not available, exchange must be for equal value of original purchase of item and in stock at the time or replacement. We will advise you on how to send damaged item back to us. Please choose carefully before purchasing a product as "Item not as I expected" "Color not what i expected" "Doesn't fit how I would like" "Don't like material" are not acceptable reasons for returns.

We are confident that you will be satisfied with your purchase most of the times, but we understand that occasionally an item may not be to your liking, so please make sure this is the item you want it before submitting payment. Upon making payment on our website or paying by Paypal invoice, you agree to all terms listed and will not initiate any disputes against this transaction.